The cross-industry pitch — HVAC, plumbing, electrical, cleaning, home care, delivery and more.
PHIPA compliance pack, caregiver scheduling, AI intake receptionist, family-facing communication.
"Where's our caregiver?"
Can't prove the visit
No audit trail, no consent
React, never prevent
Caregiver scheduling, GPS-verified clock-in, digital care logs, family-facing communication, and PHIPA-compliant documentation — built into a single mobile-first platform.
Day / afternoon / night shifts. Multi-caregiver 24/7 clients supported.
Proof the caregiver was at the client's home — every shift, no exceptions.
Bathing, meds, meals, mobility, mood — auto-PDF'd to the client folder.
Every caregiver on a client's team in one private group — like Slack for their care.
PHI consent, care plan, PSW contracts — all e-signed and on file.
Real-time view of every caregiver, every shift, every client.
Schedule, clock-in, care logs, photos — all from the caregiver's phone.
The AI Receptionist answers every missed intake call 24/7 with a simple choice: press 1 to leave a voicemail, or press 2 to chat by text. Elderly clients who aren't comfortable texting get a familiar voicemail. The son or daughter calling on behalf of mom or dad gets a quick SMS conversation. Either way, your Care Coordinator is notified within 60 seconds with the full context.
AI answers within 1-2 rings: "Press 1 for voicemail, or 2 to chat by text."
1 · Voicemail — best for elderly clients
2 · Chat agent — best for adult children
Voicemail transcript or chat summary — delivered to your inbox + SMS in under 60 seconds.
Every home care agency is a Health Information Custodian under PHIPA. Most software pretends that doesn't exist. We built it in.
Every record opened is logged — who, when, which client. Tamper-evident.
E-signed consent per client. Tracked. Revocable. Stored on file.
Log incidents, draft IPC notification, track containment.
7-module mandatory training, e-signed by every caregiver. Tracked.
Required PHIPA Privacy Contact — named, displayed, contactable.
10-year clinical retention. Automatic disposal review on schedule.
Clients ask for their records — 30-day deadline tracker built in.
Caregivers only see clients they're assigned to. Enforced in the database.
If the Information & Privacy Commissioner investigated tomorrow, you'd have the documentation.
From a few hours of companionship to round-the-clock palliative care, the platform handles every service type your agency offers, with the care-plan templates and documentation each one demands.
Bathing, hygiene, dressing
Conversation, errands, outings
Memory care addendum
Comfort + end-of-life care
Family caregiver relief
Tracked & signed off
Cleaning + meal prep
Multi-caregiver rotations
Your branding, caregivers, clients, care plans, PHIPA Privacy Contact — all loaded and configured. Admin training included.
Open the app on their phone, complete mandatory PHIPA Privacy Training (e-signed), see their schedule, clock in with GPS, submit care logs.
Real-time dashboard shows every caregiver on shift, every care log, every PHIPA training status, every breach incident, every access request — all in one place.
One setup fee. One monthly fee. No per-user charges. No hidden costs. We handle everything so you can focus on running your business.
Client PHI is protected by the same standards used by hospitals and banks. Security isn't an add-on — it's built into every layer. Combined with the PHIPA pack on slide 5, you can show the IPC a complete posture.
Bank-grade encryption for all data in transit and at rest. Your information is always protected.
Hosted on Google's infrastructure with 99.95% uptime SLA and global redundancy.
Admins, managers, and workers each see only what they need. Granular permission control.
Multi-factor authentication support to prevent unauthorized account access.
Daily automated backups with point-in-time recovery. Your data is never at risk.
Full data portability. Export anytime. We never sell or share your information.
This isn't a deck full of promises. It's a working platform. Filipino Homecare in Hamilton, Ontario uses it every day. Built for home care operators, by a home care operator, with fifty-plus PSWs. Real care logs, real consent, real PHIPA compliance. Your agency gets the exact same platform — branded as yours, with your caregivers and your clients seeded in it.
— Filipino Homecare Ltd. · the operator-built proof-point
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FieldStaff Workforce is fully customizable. Every business has its own workflow, forms, and branding — we'll tailor the platform to match yours. Book a free 20-minute call and we'll walk you through it live, show you the back-office admin panel, and answer any questions.
Prefer email? Reach us directly at info@fieldstaffworkforce.com — we usually reply the same day.